voice of customer Archives - Faastr

Funnels, Funnels, Funnels. A short read that maps out the differences between the sales, marketing and experience funnels we use

In the past months we at Growthanomics have been missionary about the “Experience Funnel”. We started out by laying the common grounds for “Voice of

January 5, 2016

2016: Customer experience and voice of customer vendors will change their customer experience to boost sales & expansions

Acknowledging the mindset and the real needs of your potential client is what turns good sales people into great ones. As we are in the

November 19, 2015

The 4 agreements: a game changer for the marketers’ and customer experience pros’ state of mind.

Hint: Here’s the 5 min read handed to you on a platter. If you want the real fast track focus on agreement #2. A few

October 26, 2015

3 new words that nail every marketing brief: Feeling, Itch & Urge

The feeling I get when connecting to an experience I want. The Itch I get when that experience is out of reach. The Urge I

August 13, 2015