Launching a customer experience program in the B2B world usually requires time & resources. Ask yourself these 3 questions to get to first base fast.
Bottom line Launching a customer experience program doesn’t have to be a complex project. You can start with a small step and grow from there. Looking for the first touch point to kick off your customer experience efforts from? Ask yourself these three questions, find the common denominator in your answers, and start there. 1. […]